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  • John W

    MAPPSVILLE, VA | 2018 Chevrolet Impala
    Confirmed Service Review
    May 22, 2023
    the staff were very friendly and keep you inform of the progress of your service.

    Response from Hertrich Buick GMC of Salisbury

    May 23, 2023
    John, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
  • Karen W

    RIDGELY, MD | 2023 GMC Terrain
    Confirmed Service Review
    May 20, 2023
    Friendly atmosphere

    Response from Hertrich Buick GMC of Salisbury

    May 22, 2023
    Karen, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
  • Joanne A

    BELTSVILLE, MD | 2016 Buick Encore
    Confirmed Service Review
    May 19, 2023
    Incredibly nice ataff!

    Response from Hertrich Buick GMC of Salisbury

    May 21, 2023
    Joanne, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
  • Terri W

    SALISBURY, MD | 2015 GMC Terrain
    Confirmed Service Review
    May 19, 2023
    You took care of recalls

    Response from Hertrich Buick GMC of Salisbury

    May 19, 2023
    Terri, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
  • Joseph G

    BERLIN, MD | 2021 GMC Acadia
    Confirmed Service Review
    May 19, 2023
    Service faster than expected

    Response from Hertrich Buick GMC of Salisbury

    May 19, 2023
    Joseph, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
  • Wanda H

    QUANTICO, MD | 2020 GMC Yukon
    Confirmed Service Review
    May 18, 2023
    I have been there 3 times for the same issue. Communication hasn’t been the best. This has been a real inconvenience the last few months with borrowing vehicles while my truck is there for weeks at a time, getting dropped off and picked up.

    Response from Hertrich Buick GMC of Salisbury

    May 19, 2023
    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 871-0082 to discuss your concerns, as your satisfaction is of utmost importance to us.
  • Jackie S

    BERLIN, MD | 2023 Buick Envision
    Confirmed Sales Review
    May 18, 2023
    Cameron his boss and finance were terrific. No wasted time they were knowledgeable, proficient and courteous. I had a very good experience.

    Response from Hertrich Buick GMC of Salisbury

    May 19, 2023
    Jackie, we're happy you found our staff to be so supportive during your experience here at Hertrich Buick GMC of Salisbury, INC.! If you have any further questions, please give us a call. We're always happy to help!
  • Paulette B

    SALISBURY, MD | 2019 Buick Envision
    Confirmed Service Review
    May 17, 2023
    Customer service good

    Response from Hertrich Buick GMC of Salisbury

    May 18, 2023
    Paulette, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
  • Donald H

    SALISBURY, MD | 2018 Buick Enclave
    Confirmed Service Review
    May 16, 2023
    Treated very well!!!

    Response from Hertrich Buick GMC of Salisbury

    May 17, 2023
    Donald, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
  • Ryan S

    PRINCESS ANNE, MD | 2020 GMC 2500HD Sierra
    Confirmed Service Review
    May 15, 2023
    I had a difficult repair that required GM to get involved. The dealership was thorough and very professional. They felt my pain and never gave up on me. At the end the repairs were completed and my truck is awesome again

    Response from Hertrich Buick GMC of Salisbury

    May 17, 2023
    We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!