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John W
MAPPSVILLE, VA | 2018 Chevrolet ImpalaMay 22, 2023the staff were very friendly and keep you inform of the progress of your service.Response from Hertrich Buick GMC of Salisbury
May 23, 2023John, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!Karen W
RIDGELY, MD | 2023 GMC TerrainMay 20, 2023Friendly atmosphereResponse from Hertrich Buick GMC of Salisbury
May 22, 2023Karen, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!Joanne A
BELTSVILLE, MD | 2016 Buick EncoreMay 19, 2023Incredibly nice ataff!Response from Hertrich Buick GMC of Salisbury
May 21, 2023Joanne, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!Terri W
SALISBURY, MD | 2015 GMC TerrainMay 19, 2023You took care of recallsResponse from Hertrich Buick GMC of Salisbury
May 19, 2023Terri, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!Joseph G
BERLIN, MD | 2021 GMC AcadiaMay 19, 2023Service faster than expectedResponse from Hertrich Buick GMC of Salisbury
May 19, 2023Joseph, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!Wanda H
QUANTICO, MD | 2020 GMC YukonMay 18, 2023I have been there 3 times for the same issue. Communication hasn’t been the best. This has been a real inconvenience the last few months with borrowing vehicles while my truck is there for weeks at a time, getting dropped off and picked up.Response from Hertrich Buick GMC of Salisbury
May 19, 2023Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 871-0082 to discuss your concerns, as your satisfaction is of utmost importance to us.Jackie S
BERLIN, MD | 2023 Buick EnvisionMay 18, 2023Cameron his boss and finance were terrific. No wasted time they were knowledgeable, proficient and courteous. I had a very good experience.Response from Hertrich Buick GMC of Salisbury
May 19, 2023Jackie, we're happy you found our staff to be so supportive during your experience here at Hertrich Buick GMC of Salisbury, INC.! If you have any further questions, please give us a call. We're always happy to help!Paulette B
SALISBURY, MD | 2019 Buick EnvisionMay 17, 2023Customer service goodResponse from Hertrich Buick GMC of Salisbury
May 18, 2023Paulette, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!Donald H
SALISBURY, MD | 2018 Buick EnclaveMay 16, 2023Treated very well!!!Response from Hertrich Buick GMC of Salisbury
May 17, 2023Donald, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!Ryan S
PRINCESS ANNE, MD | 2020 GMC 2500HD SierraMay 15, 2023I had a difficult repair that required GM to get involved. The dealership was thorough and very professional. They felt my pain and never gave up on me. At the end the repairs were completed and my truck is awesome againResponse from Hertrich Buick GMC of Salisbury
May 17, 2023We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!