Reviews

Fast and quick

Kyle, in service was, and always is, awesome at his job. he is very professional, courteous, and helpful. The experience was great from scheduling on the phone with Brittany, to the service with Kyle, and the cashier Lorraine.

Kyle was very nice and made sure I was happy with the repair.

Came for oil change and tire rotation, I was greeted with a smile before I got out of my car. Great service with nice and friendly people. Thank you all.

I had an oil leak. Kyle King was my service advisor. He was welcoming and informative. I was stressed and he made me feel better about my concerns. Even when he suggested I leave my car there for safety reasons. He also stated that he did not know my circumstances and understood if I needed to have my car. (I left my car). After digesting a $2771 repair bill I went on my way. A couple of days later I was driving my car. Pulled into the gas station and noticed steam coming out from the hood. First thing, I moved the car away from the pumps. I also noticed orange fluid puddled on the ground. I drove to the dealership. Again, Kyle was there at 7:20 and I drove straight in. Now I am panicked. Kyle has this calming sense and told me the tech wasn't there yet but he would get me taken care of. This next thing is the reason I gave 4 stars. I was made to pay another $199.98 for a diagnostics test. Now I had already read enough about the work that cost me $2771 to know that the tech could have hit a hose or clamp while doing the previous work. While my paperwork states it had nothing to do with the previous work we both know if it was not due to previous work that I would have been charged for said work to fix the coolant leak. I think when I have spent that kind of money that I should not have had to pay for another diagnostics test when I showed you the pic, told you the color and you say it smelled sweet. I should, by all rights, be refunded the $199 for the 2nd diagnostics test in 2 days. Especially knowing , if we are being honest, that it was caused by the tech. I have spent about $6000 with you in this last year. I have not questioned or debated anything said or charged. This $199 should not have been charged and as good customer service should be refunded. If it were not for Kyle's demeanor I would have raised a stink when I picked my car up the 2nd time.

Had my car in for service. The care I received was excellent

Excellent as usual

Awesome!

We bought a silverado at end of February. It never passed inspection. Had to pay to get problem fixed then it wasn't and had to be fixed 2 more times, all same issue and on 3rd time the mechanic made such an error that now truck won't go into gear and we forced them to buy us out and put us in something different. June 6th got different truck and now that's sitting at another dealership getting fixed. So this truck we only had maybe week and won't get back till sometime end of July maybe and will make first payment without even having this truck. Would never recommend or go back again. 2 trucks one came out worse then before and has been sitting in their parking lot unable to move other is in shop getting fixed. It's been a nightmare and we feel we have been screwed over the entire time. Lost about 10,000 on first truck that we never saw again getting out of it. Just extremely frustrated, disappointed and mad.

They always nice and do a great job