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  • Willoughby J

    SHARPTOWN, MD | 2025 GMC Sierra 1500
    Confirmed Service Review
    August 25, 2026
    Awesome customer service. Kyle is always friendly and helpful

    Response from Hertrich Buick GMC of Salisbury

    August 26, 2026
    We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Brady-Frykman, C

    BERLIN, MD | 2026 GMC Terrain
    Confirmed Service Review
    August 25, 2026
    Ahmed was an excellent salesman and Rob in services did a great job getting my car fixed and helping to keep me calm. They are both the best

    Response from Hertrich Buick GMC of Salisbury

    August 26, 2026
    Cherie, we're happy you found our staff to be so supportive during your experience here at Hertrich Buick GMC of Salisbury, INC.. If you have any further questions, please give us a call. We're always happy to help!
  • Donalds, J

    SALISBURY, MD | 2020 GMC 1500 Sierra
    Confirmed Service Review
    August 24, 2026
    Everyone was great and kind. Advisor told me the mechanic advised my rear brakes were in discard range of 2MM. I changed these last year and put OEM sensors back in. Both reading at 65% with more than half pad left after I got home. Recommended serpentine belt which I replaced brand new the day before. I have the receipt from Napa the day before and installed the stretch belt myself (easy job)… I do most work on my truck myself but rely on regular schedule oil changes for feedback of things I may miss. It will be tough to trust this place moving forward.

    Response from Hertrich Buick GMC of Salisbury

    August 25, 2026
    Donalds, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 871-0082. We look forward to hearing from you.
  • MARK B

    HEBRON, MD | 2026 GMC Acadia
    Confirmed Sales Review
    August 24, 2026
    Great customer service

    Response from Hertrich Buick GMC of Salisbury

    August 25, 2026
    Mark, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
  • Maher, H

    PITTSVILLE, MD | 2026 Buick Encore GX
    Confirmed Service Review
    August 21, 2026
    Lizzy was great!

    Response from Hertrich Buick GMC of Salisbury

    August 24, 2026
    Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Downes, C

    SALISBURY, MD | 2018 Buick Enclave
    Confirmed Service Review
    August 21, 2026
    Friendly and very helpful!

    Response from Hertrich Buick GMC of Salisbury

    August 24, 2026
    Cindy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
  • Reisdorf, C

    SELBYVILLE, DE | 2025 Buick Enclave
    Confirmed Service Review
    August 19, 2026
    Even though I scheduled over the phone there was no record of my appointment. Counter person didn't seem like a people person.

    Response from Hertrich Buick GMC of Salisbury

    August 20, 2026
    Charles, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!
  • WILLIAM L

    FEDERALSBURG, MD | 2025 GMC Sierra 2500 HD
    Confirmed Sales Review
    August 19, 2026
    Evan was our sales rep. He was spot on! My husband is a hard sell and was really impressed with him. So far the whole experience has been exceptional!

    Response from Hertrich Buick GMC of Salisbury

    August 20, 2026
    William, thank you for your kind review; we are happy to pass along your comments to the team here at Hertrich Buick GMC of Salisbury, INC.! We are always more than happy to assist you if anything else comes up. Take care!
  • Gale, R

    SALISBURY, MD | 2013 Buick LaCrosse
    Confirmed Service Review
    August 17, 2026
    good service

    Response from Hertrich Buick GMC of Salisbury

    August 18, 2026
    Gale, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
  • Ragin, E

    SEAFORD, DE | 2024 GMC Yukon XL 1500
    Confirmed Service Review
    August 16, 2026
    Service adviser was curious. Got me in and out in excellent time.

    Response from Hertrich Buick GMC of Salisbury

    August 17, 2026
    Edward, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!